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Order Information

Methods of Payment:  Paypal is accepted. Payment via check (only purchases in United States).

Returns:  Should you wish to return a specimen or specimens, we require that you notify us immediately in order that the specimen(s) be made available once again on the website.  The specimen(s) must be repackaged exactly in the same manner that we have packed the specimen(s) in shipping to you, and insured for the full amount.  No returns will be accepted after 14 days of the invoice date if within the U.S.; non-domestic returns will not be accepted after 20 days of the invoice date.

Shipping Information: I use, almost exclusively, the U.S. Postal Service for shipment.  Orders from within the U.S. will be sent via Priority Mail (2 - 3 days delivery) unless otherwise instructed.  Non-U.S. orders will be sent via Priority Mail International (6 - 10 days delivery).   The customer is to pay the full amount of the shipping costs.  Shipping costs are based upon the final weight of the package.  In general, a package weighing less than 1 pound will cost $5 to ship within the U.S.  Packages 1-5 lb usually cost $8.95 to ship within the U.S.  Packages weighing over 20 lb will be priced on a case by case basis. To send a package weighing less than 1 pound to Europe will cost around $20.  In order to calculate postage costs go to the following website: http://www.usps.com/.  I ship out of zip code 37933.

Ordering:  When placing an order, simply place an order with the specimens you want and send an email to questions@mineralvug.com .  Be sure to include your name, complete shipping address, email address for invoice, telephone number and method of payment. Mineral Vug PO Box 22873 Farragut, TN   USA  37933 ph. (865)675-3751 or (865)777-9542 Brett Shaffer P.G. and Robert Storms P.G.